Frequently asked questions

What am I buying?

  • You are purchasing a digital file (PDF/JPG/ZIP), not a physical product.

How will I receive my files?

  • You will receive a PDF file by email immediately after purchase.

What file types/sizes can be downloaded?

  • Depending on the product: high resolution JPG (300 DPI), print-ready PDF, multiple sizes (A4, A5, A6,)

Can I print at home?

  • Yes! Our files are optimized for home printing. For best results, you can use local print shops or online printing services.

Can I get a refund?

  • As these are digital downloads, we are unable to provide refunds once the files have been delivered. If you have any issues with your files, please contact us and we will help you.

Can I use these for commercial purposes?

  • These files are for personal use only. They may not be sold, shared, or redistributed.

Do you offer customization?

  • We currently sell products as is and do not offer custom edits.

I didn't receive my email - what should I do?

  • Please check your spam/junk folder. If you can't find it there, please contact us at contact@digitalhomeprint.com with your order number and we will resend your files.